Not happy with Daybookly? You can get a full refund of your first subscription payment within 14 days — no questions asked.
1 First payment
If you request it within 14 days of your first subscription payment, monthly or yearly, we refund it in full. After the refund, your subscription ends and your site is taken offline.
2 Renewals
Yearly renewals can be refunded in full if requested within 14 days of the renewal date. Monthly renewals are not refunded, but you can cancel at any time so you are not charged again. Partial periods are not refunded.
3 Cancelling
You can cancel in your dashboard at any time. Your site stays live until the end of the paid period, and no further payments are taken.
4 How to request a refund
Europe and Canada: payments are processed by Paddle, our Merchant of Record. Write to us at [Email], or contact Paddle through the link in your receipt or at paddle.net. Paddle refunds to your original payment method.
Ukraine: write to [Email] from your account email and include your site address. We refund to the card you paid with through WayForPay. Depending on your bank, the money arrives within 3–10 business days.
5 Exceptions
We may refuse a refund if the account was closed for fraud or a serious breach of our Terms of Service. This policy does not affect your statutory rights.
This policy covers Daybookly subscriptions. One-off services, such as setting up a site for you or design work, are agreed and refunded separately.